WhatWeHaveHereIsAFailureToCommunicate
Jump to navigation
Jump to search
We have hyperrationality at the top level of management
- Founder can't do speeches that connect emotionally
- His deputy (and CEO) can't either, although the problems manifest differently
- Management one level further down (CTO, DHoR) are better but I've seen almost all of them misapply quantitative arguments where qualitative would be way more effective
- Below that things are more normal
In the organisation in general
- lots of highly sub-optimal internal security barriers
- very bad at documentation on a number of fronts
And now
- Ditching a lot of staff
- Handling it badly on the day (CEO etc going down the pub? please! And the all-hands meeting was a disaster)
- Execrable subsequent communication on rationales
- consequences were foreseen by at least some levels of senior management but have been ignored
- I have personally raised this with a number of people below SMT level to no apparent effect
- result is that we have a number of ICs are convinved upper management wants a lot more people to leave in March and is trying to unsettle them to that effect
What's the explanation?
- PdP is clearly hyperrational (but extremely intelligent! and has made a number of great calls! if he disappeared tomorrow I would be applying out like a madman!)
- The SMT are either also hyperrational themselves, or are sufficiently influenced by PdP that they may as well be
- The influence of the hyperrationality diffuses outwards from there - attenuating, but still having its effect on the wider organisation
This poses a bit of a problem for me: I have a lot of baggage about hyperrational people running institutions of which I'm a member.
Why has this become such an obvious problem now?
- Has the hyperrationality at the top level has got more intense?
- Or is it just a random mis-step that they are really cocking up?
- Is it, perhaps, an outcome of a heuristic I've noticed - to take things that already work to extremes?
What does that mean?
- If the hyperrationality has got worse then I need to leave pronto
- If they're over-reaching they need this conveyed to them somehow
- I've now talked to a DHoR and a partner. The rest is up to them.